Cool Systems

I get really excited about solving businesses' technical challenges. Retail point-of-sale (POS) systems, enterprise resource planning (ERP) systems, and other intimidating technical names can be daunting, and there are so many options to choose from. I can navigate the sea of jargon and have implemented systems from scratch as well as migrated medium-sized system to larger, more robust systems.

I can help you select the best option for your business with a small or large budget. I know how to talk to the software companies and ask the right questions for your business. I make sure the structure of the system can adapt to your business practices, or adapt your practices to the software if that makes more sense. I can develop operational processes to bridge the system to your accounting department or to your sales entry software. I look at the big picture to make sure all the dots connect.

I can then build a gameplan to implement the new technology into your business, or I can implement it for you and train your staff as I do it, creating power users along the way. I'll make sure it's in perfect shape before I hand you the reins. I hold your hand until you're ready to let go.